Cruise Destin Bay

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Cruise Destin Bay

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Terms and Conditions


    

Booking & Payment:

Full payment is required at the time of booking to confirm your reservation.
Payments are accepted via credit card or other approved methods listed on our booking page.


Cancellation & Refund Policy:

Cancellations are allowed up to 24 hours prior to your scheduled departure time for a full refund. Cancellations made less than 24 hours before the trip are non-refundable.
If a trip must be canceled due to unsafe weather or other conditions (Captain's discretion), you may reschedule or receive a full refund.


Arrival & Check-In :

Guests must arrive at the dock at least 15 minutes prior to departure for check-in and boarding. Late arrivals may reduce your time on the water. No refunds will be issued for shortened trips due to late arrival. The assigned captain will wait up to 15 minutes after departure time to allow all paying passengers to arrive. If the passengers fail to show within that time period, no refund will be provided. Please ensure a valid phone number and/or email address is listed at booking so the captain can contact you to ensure you will be arriving that day. If you are running late or unable to attend the scheduled departure, please email or contact us by phone. 


Late Return Policy :

All guests must return to the boat on time at the end of their scheduled charter.
If a late return causes a delay for the next group of guests, a $500.00 late return fee will be charged to the card on file.


Safety Rules:

The captain's instructions must be followed at all times. Life jackets are available and may be required during certain parts of the trip. No jumping from the vessel while in motion. Illegal drugs and underage drinking are strictly prohibited.


Alcohol Policy:

You are welcome to bring your own alcoholic beverages. Excessive intoxication or unruly behavior will result in the immediate termination of the charter without refund. No underage drinking is allowed. The captain is strictly prohibited from handing alcoholic beverages to passengers as we do not have a license to serve alcoholic beverages. 


Damage & Cleaning Fees:

Guests are responsible for any damage to the vessel or its equipment during the charter.
Excessive cleaning (e.g., vomit, food spills) will result in a $150 cleaning fee.


Personal Belongings:

Cruise Destin Bay is not responsible for any lost, stolen, or damaged personal items.


Weather & Captain Authority:

The captain has the authority to cancel, delay, or shorten any trip due to weather or safety concerns. Your safety is our top priority. If the vessel departs on the trip but must be cancelled due to the above listed reasons, a partial refund will apply if no more than one hour has passed from the start time.


Assumption of Risk & Liability Waiver:

All guests participate at their own risk and are required to sign a liability waiver before boarding. 

Compliance with U.S. Coast Guard regulations and local laws is mandatory.


Please call 850-730-0070 for additional questions and/or details or to request a refund/partial refund. 



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